The Importance of Customer-Facing Time and How to Increase It

Customer-facing time is an essential part of sales. By interacting with customers, outside sales reps and marketing agents can better understand their needs and wants, leading to better sales outcomes (quantity and/or satisfaction) and eventually to more customer-centric products.

In retail, increased customer face time with a store manager means that the salesperson will have a better grasp of the peculiarities of each point-of-sale and will build sales orders that will lead to improvements in product turnover ratios and less out-of-stocks.

However, customer-facing time is increasingly considered a rare luxury and many are the threats to it: Endless team meetings, traffic delays, scattered sales territories, email overloads, reporting and paperwork, etc.

An outside sales software can be instrumental in increasing customer-facing time. By implementing an outside sales software solution, sales managers are able to see several improvements that can lead to increased customer-facing time, such as the following:

• Better territory management
  With an outside sales software, sales managers can visualize territories on a map, and plan them in order to minimize travel distances.
• Less travel time
  Besides territory mapping, a state-of-the-art outside sales software will also offer route optimization capabilities, calculating the shortest daily route for each rep.
• Less paperwork, reporting and emailing
  An outside sales software with mobile app will allow sales reps to access product collaterals, place orders, fill out forms, take pictures, verify equipment, and make visit notes, among others, all in their mobile devices, while giving managers access to the information collected in real time.

VisitBasis is a complete outside sales software solution that delivers all the tools your reps need to succeed at their fingertips. The VisitBasis App is available for unlimited downloads on Google Play or App Store.

See today what an outside sales software solution can do for your organization – try VisitBasis for free!

 

BYOD Solutions to Empower Outside Sales Teams

You can now empower your excellent – outside sales team more than ever before when you utilize BYOD solutions, as BYOD solutions (Bring Your Own Device) will allow sales reps to conduct all field activities with their mobile devices.

By mobilizing outside sales teams with BYOD solutions you will be granting much more flexibility and efficiency to your sales reps, which will empower them to become more successful during retail visits.

Mobilizing your outside sales teams by using BYOD solutions will allow sales reps and other field agents to work more effectively than ever before, as they will have the tools and information/data right in the palm of their hands. Outside reps will be able to conduct more store visits each day; executing field activities will be made simpler with mobile forms and E-signature features.

Furthermore, if you acquire a highly technologically advanced BYOD solution, such as VisitBasis – BYOD solutions – your outside sales team will have access to the most advanced technologies on their mobile device to assist them during their retail visits.

Sales reps will collect data, place orders, optimize routes and have all kinds of essential data and information to execute retail visits quicker and more effectively when they utilize VisitBasis – BYOD solutions.

 

VisitBasis – BYOD Solutions is a highly regarded merchandising mobile application because of all its top quality features and tools that it provides sales reps and other merchandising experts, which allows them to become more successful in their professions as they increase productivity, improve customer relations and ultimately increase sales.

Sales reps and other outside sales agents work more efficiently when they are mobilized, as BYOD solutions allows sales reps to complete all field activities using their mobile devices, because they are able to consolidate a lot of time in travel and in keeping customer records in order.

Provide a highly advanced BYOD solution today for your outside sales agents and watch your sales team become more productive and successful than ever before.

Start your new road to success now, when you sign up with VisitBasis – BYOD Solutions! Complete the short online form and get started right away!

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